Privacy Policy
At A&J Communications, we recognise the importance of privacy and are committed to maintaining the trust and confidence of our clients and website visitors. We adhere strictly to the principles of the EU General Data Protection Regulation (GDPR) and are dedicated to the safe and compliant handling of personal data.
Types of Collected Data:
Personal Data
We collect the following personal information:
First Name and Surname: To personalise your experience with A&J Communications.
Email Address: To send updates, offers, and communicate about our services.
Additional Personal Data: As provided by you, including phone numbers, physical addresses, and other relevant details.
We ensure that personal data is processed for specified, explicit, and legitimate purposes and not further processed in a manner that is incompatible with those purposes.
Non-Personal Data
Browser and Device Data: Information about your device and browser to improve our website.
Usage Data: Insights on how you use our website to help us tailor our services.
GDPR Compliance
A&J Communications adhere strictly to the principles of data protection as outlined in the GDPR, which include lawfulness, fairness, and transparency, purpose limitation, data minimisation, accuracy, storage limitation, integrity, and confidentiality. We only collect data necessary for the specified purposes and ensure it is processed securely and appropriately.
For more information on how we process your data, or if you wish to exercise any of your rights under GDPR, please contact us at Info@aandjcommunications.com.
Use of Data
A&J Communications uses the collected data for various purposes:
To provide and maintain our Service
To notify you about changes to our Service
To provide customer support
To gather analysis or valuable information so that we can improve our Service
To monitor the usage of our Service
To detect, prevent and address technical issues
To utilise your contact details and user preferences to send targeted marketing communications, promotional offers, newsletters, and updates about our products and services.
Third-Party Sharing
We only share data with third parties like service providers and analytics partners under strict conditions and with comprehensive agreements in place to ensure your data is protected. In accordance with the EU General Data Protection Regulation (GDPR), we are committed to maintaining the highest standards of data privacy and only share information with third parties under strict conditions.
Service Providers: We may engage various service providers to perform functions on our behalf. These may include data analysis, email delivery, hosting services, customer service, and marketing efforts. Our agreements with these service providers ensure they only process personal data based on our instructions and in compliance with this privacy policy and other appropriate confidentiality and security measures.
Analytics and Tracking Tools: We use analytics and tracking tools like Google Analytics to understand how users interact with our site, which helps us optimise the user experience and improve our services. These tools collect data about your activity on our site to help us understand usage patterns and user behaviour.
Business Transfers: In the event of a merger, acquisition, bankruptcy, dissolution, or other corporate restructuring, personal data may be part of the transferred assets. We will continue to ensure the confidentiality of any personal data and give affected users notice before personal data is transferred or becomes subject to a different privacy policy.
Affiliates: We may share your personal data within our family of affiliated companies for internal business purposes, such as for customer support, marketing, and technical operations.
User Rights and Choices
As a valued client or visitor at A&J Communications, you have rights regarding your personal data, including access, correction, deletion, and objection. Please contact us at Info@aandjcommunications.com to exercise any of these rights.
Right to Access: You have the right to request access to your personal data that we hold, to understand how it is being used, and obtain copies of the data.
Right to Correction: If you believe that any personal data we hold about you is incorrect or incomplete, you have the right to request we correct or update it.
Right to Deletion: You may request the deletion of your personal data when it is no longer necessary for the purposes for which it was collected or when you withdraw consent and no other legal basis for processing exists.
Right to Object: You have the right to object to our processing of your personal data under certain circumstances, particularly in direct marketing.
Right to Data Portability: Where the processing is based on your consent or a contract and carried out by automated means, you have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit this data to another controller without hindrance from us.
Right to Withdraw Consent: If the processing of your personal data is based on consent, you have the right to withdraw this consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.
Right to Restrict Processing: You are entitled to request the restriction of processing of your personal data under certain circumstances.
Right to Non-Discrimination: You have the right not to be discriminated against for exercising any of your consumer's privacy rights.
Automated Individual Decision-making, Including Profiling: You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you.
Notification of Data Breaches: We will notify you in the event of any breach of your personal data which might expose you to serious risk.
Opt-Out Options: We provide you with the ability to opt out of certain uses of your data, such as receiving marketing communications or participating in data-driven services.
Right to Lodge a Complaint: If you have any concerns about our use of your personal data, you have the right to lodge a complaint with the relevant supervisory authority.
Data Security Measures
A&J Communications implements robust security measures including encryption, access control, regular security assessments, and data minimisation to protect your data.
Encryption: Implementing SSL/TLS encryption on our website to ensure that personal data transmitted is secure.
Access Control: Restricting access to personal data to only those employees, agents, contractors, and other third parties who have a business need to know.
Regular Security Assessments: Conducting regular security assessments and audits to ensure the continuous integrity of our data protection measures.
Data Minimisation: Ensuring that only the necessary personal data is collected and processed.
Training: Providing regular data protection training to our employees to ensure awareness and compliance with GDPR and other data protection laws.
Consent Mechanisms
We provide clear options for consent regarding data collection and use, ensuring you can easily manage your preferences.
Consent Requests: Presenting clear and concise consent requests for personal data processing, ensuring that individuals understand what they are consenting to.
Cookie Management: Providing a cookie consent banner that allows users to choose and modify their cookie preferences.
Easy Withdrawal: Ensuring that withdrawing consent is as easy as giving it, with straightforward options available on our website.
Explicit Consent for Sensitive Data: Seeking explicit consent when processing any sensitive personal data, as required by GDPR.
Jurisdictional Compliance
A&J Communications adheres to GDPR and considers the data protection laws of other jurisdictions affecting our users.
GDPR Compliance: Implementing policies, procedures, and measures that meet the GDPR's data protection principles.
International Data Transfers: Ensuring that any transfer of data outside the EU is undertaken in accordance with GDPR requirements and other applicable data protection laws.
Local Regulations: Staying informed and compliant with the local data protection regulations of the countries where our users are based.
Regular Updates: Continuously monitoring legal developments and updating our practices accordingly to remain compliant with all relevant laws.
A&J Communications are dedicated to upholding the highest standards of data protection and privacy for our users. For any enquiries or further information regarding our data protection practices, please contact us at Info@aandjcommunications.com
Update and Notification Procedures
Privacy Policy may be updated to reflect changes in our practices or the legal landscape, and we'll notify you of any significant changes.
Regular Updates: Our privacy policy will be regularly reviewed and updated to reflect changes in our practices or alterations in the legal landscape. The date of the last update will always be clearly indicated at the top of the policy.
Notification of Changes: If we make any changes to our privacy policy that materially affect how we handle personal data, we will provide clear, conspicuous notice to users. This may include notifications through our website, email alerts, or other communication channels.
Accessibility of Policy: Our updated privacy policy will be readily accessible on our website, ensuring that users can review any changes at their convenience.
User Consent: Where required, particularly if changes represent a substantial departure from our current practices, we will seek renewed consent from our users to ensure that they continue to feel safe and informed about how their data is used.
Contacting Us
For any enquiries or further information regarding our data protection practices, please contact us at:
A&J Communications
Hackhurst, Henfield Road, Albourne, Hassocks, Mid Sussex, BN6 9DD
This privacy policy is regularly reviewed and was last updated on 3rd January 2024. A&J Communications encourages you to review this policy periodically to be informed of how we are protecting your information.